Job Description

INDIENNE NEW YORK CAPTAIN

Indienne New York, Chef Sujan Sarkar’s refined Indian fine-dining restaurant in Hudson Yards, is seeking an experienced Captain to join our Front of House team.

As an established restaurant, we are looking for a seasoned hospitality professional who can contribute to the continued development of our service standards and deliver a highly polished guest experience.

THE ROLE

The Captain is responsible for leading the guest experience from arrival through departure while ensuring consistency, precision, and genuine hospitality throughout service.

This position requires a strong understanding of fine dining service, food and beverage, service pacing, and team communication. Captains are expected to lead by example while working closely with Servers, Back Servers, Sommeliers, Management, and the Culinary team.

RESPONSIBILITIES & EXPECTATIONS

• Lead the guest experience from arrival through departure
• Demonstrate comprehensive knowledge of food, ingredients, preparations, and beverage offerings
• Maintain a high level of service throughout every stage of the dining experience
• Coordinate seamlessly with Servers, Back Servers, Sommeliers, Management, and BOH
• Maintain accuracy, pacing, and consistency throughout service
• Anticipate guest needs and proactively address service opportunities
• Ensure proper table maintenance and overall dining room organization
• Communicate clearly and effectively with the entire service team
• Assist in maintaining and developing restaurant service standards
• Support and mentor less-experienced team members
• Handle guest concerns professionally and escalate appropriately when necessary
• Maintain a polished, professional, and composed presence throughout service

QUALIFICATIONS

• Minimum 3 years of experience in fine dining or upscale hospitality
• Previous Captain or senior server experience strongly preferred
• Experience in Michelin-recognized or high-level fine dining environments preferred
• Strong knowledge of food, wine, spirits, and service standards
• Formal wine education or sommelier certification is a significant advantage
• Strong communication and leadership skills
• Excellent attention to detail and organization
• Ability to maintain composure and efficiency in a fast-paced environment
• Professional, collaborative, and team-oriented approach
• Receptive to feedback and committed to continuous development

SERVICE CULTURE

Indienne operates as a pooled-tip service environment built around teamwork and a shared commitment to the guest experience.

Captains are expected to contribute beyond their assigned tables and actively support the overall flow of service. This includes assisting teammates, maintaining the dining room, communicating with the kitchen and beverage teams, and ensuring that every guest receives the same level of care and attention.

We are looking for professionals who take pride in their craft, understand the demands of fine dining, and are committed to maintaining a high standard of hospitality.

PHYSICAL REQUIREMENTS

The physical demands for this position include seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Indienne New York reserves the right to add or delete duties and essential duties at the discretion of Indienne New York or its managers. This job description is intended to describe the general level of work being performed and is not intended to be all-inclusive.

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